Our Company
Rattan Haven is a reliable manufacturer and exporter of handcrafted rattan and natural fiber furniture. With extensive experience in the field, we take pride in delivering premium-quality pieces that blend traditional artistry with contemporary design sensibilities.
Research & Development
Our research and development division is powered by skilled artisans, creative designers, and expert technicians, supported by advanced software and cutting-edge tools. This collaboration enables us to produce designs that are precise, efficient, and inspiring—allowing continuous innovation while staying true to authentic craftsmanship.
Product Excellence
We specialize in furniture inspired by the beauty of the archipelago, crafted from natural materials such as seagrass, water hyacinth, and other sustainably grown fibers. Each raw material is carefully selected, and every item is produced under a multi-stage quality control system to ensure durability, functionality, and timeless elegance.
Ordering & Payment
* Minimum Order: 1×40 ft container (maximum 15 items per container).
* Payment Terms:
* T/T (Telegraphic Transfer): 50% deposit upon order confirmation, 50% balance to be settled before shipment
* L/C (Letter of Credit): Irrevocable, at sight L/C available with any bank in Indonesia.
* Lead Time: Standard production time is 45 days after confirmed order.
Customer Commitment
We value long-term partnerships with our clients and ensure transparent communication throughout the order process. In the rare case of product issues, we provide a clear complaint and documentation procedure to maintain customer satisfaction and trust.
Working Hours
* Monday – Friday : 09.00 – 17.00
* Saturday – Sunday : Closed
- Office : Griya Candramas BB-37 Pepe Village, Sedati District, Sidoarjo East Java - Indonesia
- Email : marketing@rattanhaven.com
- Phone :
- WhatsApp :